We had a great experience working with the Creative971 team to build 3 new websites for our group within a relatively short time frame. The project management was faultless and the team was great to work with. Specifically Ali Aden who went above and beyond for us. No task or question was too big or small, and when we did face roadblocks, there was always a selection of appropriate recommendations shared with us depending on budget and timelines. Ali was incredibly patient with our team when other priorities or tasks impacted the output from our end. He also learned our brands and businesses really well. We love our new websites, they are way more user friendly, reflect our brands really well and our traffic has increased due to the SEO efforts we also made. The bounce rate has decreased too! Thank you so much to the C971 team. I would definitely recommend them. A great investment that we already are seeing the results of.
Managing Shopify brands across borders.
Hi, I'm Ali. I'm a Project Manager passionate about helping Shopify brands actually ship. With 7+ years in e-commerce, I've seen what works and what breaks. My job is making sure complex projects stay simple, teams stay aligned, and launches don't fall apart. I genuinely enjoy the coordination work.
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A bit about me
I've spent the last 7 years in e-commerce — starting in customer service, moving into operations, and now managing projects. What I've learned: the best PMs understand all sides of the business. I've worked at Namshi, OUNASS, and The Giving Movement before joining Creative971. Those roles taught me how to see problems clearly and bring teams together to solve them.
Current Work
I currently work at Creative971, the GCC's first and only Shopify Premium Partner. I manage 24 Shopify client accounts across 4 countries — handling store builds, migrations, and support retainers. My focus: end-to-end delivery and team coordination. I make sure complex launches land cleanly.
Previous Work
I've worked in customer service at Namshi and 6thStreet, handled escalations at OUNASS, and led operations at The Giving Movement. I built dashboards, managed delivery performance, and solved customer problems. The through-line: learning how e-commerce actually works — from the customer's frustration to the operational back-end. I bring that perspective to every project.
What clients say
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Open to new opportunities, collaborations, and conversations. Feel free to reach out.